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Defense Research Laboratory: Information Technology Architecture Support Services

CASE STUDY

Electrosoft provided an experienced team of IT professionals to provide networking, server/desktop/database support, configuration management, help desk and information assurance to support a Defense Research Laboratory’s diverse IT infrastructure.

PROBLEM

The Laboratory sought Information Technology (IT) infrastructure support for its virtual IT enterprise comprising multiple geographically dispersed sites and a variety of servers, workstations, video teleconferencing systems and myriad connected devices. The Laboratory also needed high-end technical expertise to manage its innovative IT evaluation laboratory.

SOLUTION

Electrosoft’s experienced team of IT professionals provided networking, server/desktop/database support, configuration management, help desk and information assurance to support the Laboratory’s diverse IT infrastructure. We also supported the video teleconferencing (VTC) capability across the enterprise. Our team analyzed problems and proactively researched, tested and evaluated available and emerging commercial off-the-shelf (COTS) technologies to increase office automation and ease of use for enterprise users.

RESULTS/BENEFITS

Electrosoft completed a zero-impact transition from the previous incumbent contractor to sustain and support the Laboratory’s IT and VTC infrastructure operations. The Laboratory’s senior leadership regularly commend Electrosoft for the exceptional level of support we provide resolving issues and meeting user community needs. We have identified a number of leading-edge technologies and solutions to the Laboratory that are being validated for their potential to bring significant benefits to the associated research community including the ability to work securely from anywhere at any time, improved mobility and enhanced data sharing.

Work With Us

Electrosoft is a rapidly growing 8(a) EDWOSB IT services company focused on providing service excellence to the U.S. Department of Defense, civilian agencies and state and local governments.  Our adherence to traditional core values and commitment to training, along with long-term contracts, enables Electrosoft to deliver continual value to our customers and long-term employment and career opportunities to our employees.

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